Straight
answers
Just the stuff people actually ask - products, shipping, and everything in between. Can't find it? Get in touch.
Product
BetterDays products are thoughtfully formulated with high-performance ingredients and are vegan, cruelty-free, and professional grade. Our formulas are designed to deliver serious styling performance while supporting healthier-looking hair and scalp.
No. Both Rebound Cream and Grip Powder are formulated without sulfates. They’re also formulated without parabens, mineral oil, or artificial dyes.
Yes. All BetterDays products are cruelty-free.
Yes. All BetterDays products are vegan.
Yes. Our bottles are recyclable and made with 30% post-consumer recycled plastic, helping reduce our use of virgin plastic. Recyclability can vary by packaging component and local recycling program, so we recommend checking your local guidelines.
Yes. BetterDays products are made in the USA with domestic and imported components.
How to Use
Rebound Cream is a daily leave-in conditioning treatment. Start with your damp or wet hair, and work the product from roots to ends. No rinsing needed. Air dry or style as usual.
Grip Powder is a daily texturizing styler meant to help your hair with lift, texture, and structure. Pump directly into your roots and use clean fingers to work into the hair.
Yes, start with Rebound Cream on wet or damp hair and continue styling as usual. If your hair needs extra lift and texture, finish off your routine with Grip Powder.
Shipping
Full details are in our Shipping Policy.
Orders are fulfilled from our U.S. fulfillment center. Orders are typically processed within 2 business days. Once shipped, orders typically arrive within 4–7 business days with standard shipping and 2–3 business days with express shipping. You’ll receive tracking information as soon as your order is on the way.
BetterDays is currently only available for shipping within the United States.
We do ship to Alaska, Hawaii, Puerto Rico, the U.S. territories, and military addresses (APO/FPO/DPO). These orders are only eligible for standard shipping and typically take 7–14 business days. Full details.
Yes! We offer free standard shipping on U.S. orders over $35, calculated after discounts are applied.
Yes. Once your order ships, you’ll receive a shipping confirmation email with your tracking number and a link to follow your delivery. Tracking can take up to 24 hours to update.
Yes, we ship to P.O. boxes via standard shipping. Delivery timing may vary depending on the carrier and destination.
Returns, Refunds & Exchanges
We want you to love your BetterDays products. If you’re not happy with your purchase, reach out to our team within 60 days of delivery and we’ll work with you to make it right.
Full details are in our Returns, Refunds & Exchanges Policy.
Usually not. For most refunds there is nothing to ship back. Just reach out to our team with your order information and we’ll take care of you.
We do reserve the right to ask for a product back before refunding, and if we do, we'll send you a prepaid label.
Hair is personal, and not every product works for everyone. Give it a try, and if it’s not for you, reach out to our team and we'll refund or replace it.
No need to send anything back the first time you try a product. If you buy that same product again and it's still not for you, a flat $8 return shipping fee comes out of your refund. Full details.
We’ll fix it. Contact us within 14 days of delivery with your order number and a photo of what you received, and our team will take care of the rest. Full details.
Once your refund is approved, it will be sent back to your original payment method. Most refunds appear within 5–10 business days, depending on your bank or payment provider.
Ordering / Where to Buy
You can find BetterDays on our website, Amazon, and TikTok Shop.
We move quickly to get orders out the door, so we can’t guarantee changes or cancellations once an order is placed. Contact us as soon as possible and we’ll do our best to help before your order begins processing.
Interested in carrying BetterDays or partnering with us? We’d love to hear from you. Reach out to hello@betterdayshair.com with a little information about your business and our team will be in touch.